Fire by Design 30" x 24" Legacy Round Morning Fog Finish Natural Gas Fire / Water Vase - Battery Powered Ignition System Kit h20.5 Why doesn’t my flame look

Why doesn’t my flame look like the one in the pictures on your website

Adds Mechanical Convection to Speed Room Heating

Brand American Gas Lamp Works Model Bavarian Model Number 1200W Product Type Lamp Lamp Type Residential Fuel Type Natural Gas Width 21" Height 26" Installation Type Wall Mount Finish White Light Assembly Dual Open Flame Burner Glass Panes Beveled Tempered Glass (6) Finial Universal Technical Dimensions

Corten Steel & Stainless Steel Pan Material: 304 Stainless Steel 304 Stainless Steel 304 Stainless Steel Burner Material: 304 Stainless Steel 304 Stainless Steel 304 Stainless Steel Overall Dimensions: 72"W x 32"D x 24"H 72"W x 32"D x 24"H 72"W x 32"D x 24"H Certification: LC Certified None CSA Certified Assembly Required: Yes

Fire by Design 30" x 24" Legacy Round Morning Fog Finish Natural Gas Fire / Water Vase - Battery Powered Ignition System Kit h20.5 Why doesn’t my flame look"30" x 24" Legacy Round Fire Water Vase; Outer Diameter: 30"", Inner Diameter: 24"", Height: 24"", Base Diameter: 14"", Weight: 145 lbs.; 12"" Diameter Spiral Burner 85K BTU's (316 Stainless Steel) 1 2 Gas Inlet with NG Orifice; Battery Powered Ignition System Kit Natural Gas; (1) 18"" Whisper Free Flex Gas Line 1 2""; Fire Water Bowl Spillway Kit; 38"" x 13"" Rectangle Aluminum Flat Burner Pan; Includes Battery Face Plate Installed on Bowl (Bowl